All calls from individuals, diocesan officials, religious superiors, or referring clinicians are referred to the staff for initial data collection. The data are reviewed by the Director of Outpatient Services for appropriateness. Additional information can be collected by the Director prior to determination of suitability of services.
For individuals requesting the Comprehensive Assessment, which is a four-day multi-disciplinary assessment described in greater detail in a following section, the secretary coordinates the intake process. Necessary data are accumulated and an assessment date is set. In the event of a question concerning the appropriateness of such an assessment, the assessment team leader is consulted and the situation is reviewed with the Director.
For individuals requesting a specific type of assessment or a clinical consultation on a specific case, the call is referred to the Director to determine if the service can be offered. Once it is determined that the service could be provided, the secretary coordinates the scheduling of the service.
For individuals requesting outpatient therapy (individual, group, or pastoral counseling) or medication consultation and intervention, a formal intake session is scheduled by the Director. If clinical appropriateness is determined, the Director, in consultation with the Medical Director, assigns a therapist or psychiatrist. The scheduling of the initial appointment and all subsequent appointments is arranged between the staff member and client.
For Saint John Vianney Center clients requesting aftercare therapy (individual, group, or pastoral counseling) or medication follow up, the SJVC social worker summarizes the needs of the individual and presents it to the Director. The Director of Outpatient Services, in consultation with the Medical Director, determines appropriateness and assignment of therapist and/or psychiatrist. The scheduling of the initial appointment and all subsequent appointments is arranged between the staff member and client.
The Director makes every attempt to balance the needs of the individual with the availability of the therapist. An attempt is made to maintain balanced caseloads among all therapists.
Inquiries concerning consultations are referred to the Director to determine if the staff can provide the requested service.